:root{--bg-primary: #FEFEFE;--bg-secondary: #F8F9FA;--bg-tertiary: #F1F3F5;--bg-hover: #E9ECEF;--text-primary: #1A1A1A;--text-secondary: #5C6B7A;--text-tertiary: #8B9BA8;--border-color: #DEE2E6;--border-hover: #CED4DA;--accent: #6C7AE0;--accent-rgb: 108, 122, 224;--accent-hover: #5A6BC8;--accent-light: #E8EBF5;--success: #4EC9A6;--success-light: #D4F4E8;--warning: #F5B84F;--warning-light: #FEF3D7;--danger: #E87A7A;--danger-light: #FEE2E2;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .04);--shadow: 0 1px 3px 0 rgb(0 0 0 / .06), 0 1px 2px -1px rgb(0 0 0 / .06);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .06), 0 2px 4px -2px rgb(0 0 0 / .06);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .08), 0 4px 6px -4px rgb(0 0 0 / .08);--scale-base: .75;--font-size-base: 13px;--font-size-sm: 10px;--font-size-lg: 15px;--font-size-xl: 18px;--font-size-2xl: 22px;--font-size-3xl: 26px;--spacing-xs: 3px;--spacing-sm: 6px;--spacing-md: 9px;--spacing-lg: 12px;--spacing-xl: 15px;--spacing-2xl: 18px;--spacing-3xl: 24px;--spacing-4xl: 30px;--spacing-5xl: 36px;--border-radius-sm: 5px;--border-radius-md: 8px;--border-radius-lg: 9px;--border-radius-xl: 12px;--icon-size-sm: 11px;--icon-size-md: 14px;--icon-size-lg: 15px;--icon-size-xl: 18px;--sidebar-width: 240px;--sidebar-collapsed-width: 63px}[data-theme=dark]{--bg-primary: #1E1F24;--bg-secondary: #2A2B32;--bg-tertiary: #353640;--bg-hover: #40424E;--text-primary: #E8E9EA;--text-secondary: #B4B6BA;--text-tertiary: #8B8D92;--border-color: #3D3E46;--border-hover: #4A4B54;--accent: #7B8AE8;--accent-rgb: 123, 138, 232;--accent-hover: #8F9DF0;--accent-light: #3A3D5C;--success: #5EC9B0;--success-light: #1A3D35;--warning: #F5C66F;--warning-light: #4A3A1F;--danger: #E87A7A;--danger-light: #4A2A2A;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .5);--shadow: 0 1px 3px 0 rgb(0 0 0 / .6), 0 1px 2px -1px rgb(0 0 0 / .6);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .6), 0 2px 4px -2px rgb(0 0 0 / .6);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .7), 0 4px 6px -4px rgb(0 0 0 / .7)}.message-bubble,.message-content{color:#111}[data-theme=dark] .message-bubble,[data-theme=dark] .message-content,[data-theme=dark] .message-sender{color:#fff!important;text-shadow:0 0 2px rgba(0,0,0,.5),0 1px 1px rgba(0,0,0,.7)}[data-theme=dark] .btn-primary,[data-theme=dark] .btn-danger,[data-theme=dark] .btn-success,[data-theme=dark] .priority-low,[data-theme=dark] .priority-normal,[data-theme=dark] .priority-high,[data-theme=dark] .priority-urgent,[data-theme=dark] .timeline-marker.enabled,[data-theme=dark] .timeline-marker.disabled,[data-theme=dark] .internal-badge,[data-theme=dark] .badge-pending{text-shadow:0 0 3px rgba(0,0,0,.8),0 1px 2px rgba(0,0,0,.9),0 0 1px rgba(0,0,0,1)!important}*{margin:0;padding:0;box-sizing:border-box}@keyframes slideIn{0%{transform:translate(400px);opacity:0}to{transform:translate(0);opacity:1}}@keyframes slideOut{0%{transform:translate(0);opacity:1}to{transform:translate(400px);opacity:0}}@media (min-width: 1300px) and (max-width: 1919px){:root{--scale-base: .75;--font-size-base: 13px;--font-size-sm: 10px;--font-size-lg: 15px;--font-size-xl: 18px;--font-size-2xl: 22px;--font-size-3xl: 26px;--spacing-xs: 3px;--spacing-sm: 6px;--spacing-md: 9px;--spacing-lg: 12px;--spacing-xl: 15px;--spacing-2xl: 18px;--spacing-3xl: 24px;--spacing-4xl: 30px;--spacing-5xl: 36px;--border-radius-sm: 5px;--border-radius-md: 8px;--border-radius-lg: 9px;--border-radius-xl: 12px;--icon-size-sm: 11px;--icon-size-md: 14px;--icon-size-lg: 15px;--icon-size-xl: 18px;--sidebar-width: 240px;--sidebar-collapsed-width: 63px}}@media (min-width: 1920px){:root{--scale-base: .75;--font-size-base: 13px;--font-size-sm: 10px;--font-size-lg: 15px;--font-size-xl: 18px;--font-size-2xl: 22px;--font-size-3xl: 26px;--spacing-xs: 3px;--spacing-sm: 6px;--spacing-md: 9px;--spacing-lg: 12px;--spacing-xl: 15px;--spacing-2xl: 18px;--spacing-3xl: 24px;--spacing-4xl: 30px;--spacing-5xl: 36px;--border-radius-sm: 5px;--border-radius-md: 8px;--border-radius-lg: 9px;--border-radius-xl: 12px;--icon-size-sm: 11px;--icon-size-md: 14px;--icon-size-lg: 15px;--icon-size-xl: 18px;--sidebar-width: 240px;--sidebar-collapsed-width: 63px}}@media (max-width: 800px){:root{--scale-base: .7;--font-size-base: 12px;--font-size-sm: 9px;--font-size-lg: 14px;--font-size-xl: 16px;--font-size-2xl: 20px;--font-size-3xl: 24px;--spacing-xs: 3px;--spacing-sm: 5px;--spacing-md: 8px;--spacing-lg: 10px;--spacing-xl: 12px;--spacing-2xl: 16px;--spacing-3xl: 20px;--spacing-4xl: 24px;--spacing-5xl: 30px;--sidebar-width: 200px;--sidebar-collapsed-width: 60px}}html,body{height:100%;overflow:auto}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;background:var(--bg-secondary);color:var(--text-primary);line-height:1.6;transition:background-color .2s ease,color .2s ease;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:var(--font-size-base);margin:0;padding:0}.lucide{width:var(--icon-size-lg);height:var(--icon-size-lg);stroke-width:2}.auth-container{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg-secondary);padding:var(--spacing-xl)}.auth-card{background:var(--bg-primary);padding:var(--spacing-5xl);border-radius:var(--border-radius-xl);border:1px solid var(--border-color);box-shadow:var(--shadow-lg);width:100%;max-width:calc(440px * var(--scale-base));animation:fadeIn .4s cubic-bezier(.4,0,.2,1)}@keyframes fadeIn{0%{opacity:0;transform:translateY(-12px)}to{opacity:1;transform:translateY(0)}}.auth-logo{text-align:center;margin-bottom:var(--spacing-4xl)}.auth-logo h1{font-size:var(--font-size-3xl);font-weight:700;background:linear-gradient(135deg,var(--accent) 0%,#7C3AED 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin-bottom:var(--spacing-sm);letter-spacing:-.02em}.auth-logo p{color:var(--text-secondary);font-size:var(--font-size-base);font-weight:400}.form-group{margin-bottom:var(--spacing-xl)}.template-controls{display:flex;gap:var(--spacing-sm);margin-bottom:var(--spacing-sm);align-items:center}.variables-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(calc(300px * var(--scale-base)),1fr));gap:var(--spacing-md);margin-top:var(--spacing-lg)}.variable-item{display:flex;align-items:center;padding:var(--spacing-md);background:var(--bg-secondary);border-radius:var(--border-radius-sm);border:1px solid var(--border)}.variable-code{background:var(--bg-primary);padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--border-radius-xs, 4px);font-family:Courier New,monospace;font-weight:500;color:var(--primary);margin-right:var(--spacing-md);border:1px solid var(--border)}.variable-desc{color:var(--text-secondary);font-size:var(--font-size-base);flex:1}.form-label{display:block;margin-bottom:var(--spacing-sm);font-weight:500;color:var(--text-primary);font-size:var(--font-size-sm)}.form-input{width:100%;padding:calc(var(--spacing-sm) + 3px) var(--spacing-md);border:1.5px solid var(--border-color);border-radius:var(--border-radius-md);font-size:var(--font-size-base);background:var(--bg-primary);color:var(--text-primary);transition:all .2s ease;font-family:inherit;font-weight:400}.form-input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-light)}.form-input::placeholder{color:var(--text-tertiary)}.btn{padding:calc(var(--spacing-sm) + 3px) var(--spacing-xl);border:none;border-radius:var(--border-radius-md);font-size:var(--font-size-base);font-weight:600;cursor:pointer;transition:all .2s ease;font-family:inherit;display:inline-flex;align-items:center;justify-content:center;gap:var(--spacing-sm);letter-spacing:-.01em}.btn-primary{background:var(--accent);color:#fff;text-shadow:0 0 2px rgba(0,0,0,.3),0 1px 1px rgba(0,0,0,.5);box-shadow:var(--shadow-sm)}.btn-primary:hover{background:var(--accent-hover);transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-primary:active{transform:translateY(0)}.btn-secondary{background:var(--bg-tertiary);color:var(--text-primary);border:1.5px solid var(--border-color)}.btn-secondary:hover{background:var(--bg-hover);border-color:var(--border-hover)}.btn-danger{background:var(--danger);color:#fff;text-shadow:0 0 2px rgba(0,0,0,.3),0 1px 1px rgba(0,0,0,.5)}.btn-danger:hover{opacity:.9}.btn-success{background:var(--success);color:#fff;text-shadow:0 0 2px rgba(0,0,0,.3),0 1px 1px rgba(0,0,0,.5)}.btn-success:hover{background:var(--success);opacity:.9}.btn-sm{padding:calc(var(--spacing-xs) + 3px) var(--spacing-md);font-size:var(--font-size-sm)}#toggle-filters-btn.filters-active{border-color:var(--accent);color:var(--accent);background:#4f46e51a}[data-theme=dark] #toggle-filters-btn.filters-active{background:#6366f126}#toggle-filters-btn.filters-active:hover{background:#4f46e52e}.auth-footer{text-align:center;margin-top:calc(var(--spacing-2xl) + 4px);color:var(--text-secondary);font-size:var(--font-size-sm)}.auth-footer a{color:var(--accent);text-decoration:none;font-weight:600}.auth-footer a:hover{color:var(--accent-hover)}.alert{padding:var(--spacing-md) var(--spacing-lg);border-radius:var(--border-radius-md);margin-bottom:var(--spacing-xl);font-size:var(--font-size-sm);font-weight:500}.alert-error{background:var(--danger-light);color:var(--danger);border:1.5px solid var(--danger)}.alert-success{background:var(--success-light);color:var(--success);border:1.5px solid var(--success)}.dashboard{display:flex;height:100vh;overflow:hidden;background:var(--bg-secondary)}.sidebar{width:var(--sidebar-width);background:var(--bg-primary);border-right:1px solid var(--border-color);border-radius:0 var(--border-radius-lg) var(--border-radius-lg) 0;box-shadow:var(--shadow-sm);display:flex;flex-direction:column;transition:all .2s ease}.sidebar.collapsed{width:var(--sidebar-collapsed-width)!important;max-width:var(--sidebar-collapsed-width)!important;min-width:var(--sidebar-collapsed-width)!important;overflow-x:hidden!important;overflow-y:auto!important;box-sizing:border-box!important;padding-left:0!important;padding-right:0!important}.sidebar.collapsed .sidebar-header{padding:var(--spacing-md) 0!important;justify-content:center!important;align-items:center!important;width:100%!important;max-width:100%!important;box-sizing:border-box!important;overflow-x:hidden!important;flex-direction:column;gap:var(--spacing-sm);height:auto!important}.sidebar-controls{display:flex;gap:var(--spacing-xs);padding:0;align-items:center}.sidebar-toggle{background:var(--bg-secondary);border:1px solid var(--border-color);color:var(--text-secondary);cursor:pointer;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--border-radius-sm);transition:all .2s ease;display:flex;align-items:center;justify-content:center}.sidebar-toggle:hover{background:var(--bg-hover);color:var(--text-primary);border-color:var(--border-hover)}.sidebar.collapsed .sidebar-controls{flex-direction:column!important;gap:8px!important}.sidebar.collapsed .sidebar-nav{padding:16px 2px!important;width:68px!important;box-sizing:border-box!important;overflow-x:hidden!important}.sidebar.collapsed .nav-item span:not(.project-icon):not(.color-dot){display:none!important;visibility:hidden!important;opacity:0!important;width:0!important;height:0!important;overflow:hidden!important}.sidebar.collapsed .nav-item.nav-subitem{font-size:0!important;line-height:0!important}.sidebar.collapsed .nav-item.nav-subitem>*:not(.project-icon):not(.subitem-icon):not(i[data-lucide]):not(svg.lucide),.sidebar.collapsed .nav-item.nav-subitem>span:not(.project-icon):not(.color-dot){font-size:0!important;visibility:hidden!important;opacity:0!important}.sidebar.collapsed .nav-item.nav-subitem .subitem-icon,.sidebar.collapsed .nav-item.nav-subitem i[data-lucide],.sidebar.collapsed .nav-item.nav-subitem svg.lucide{font-size:18px!important;visibility:visible!important;opacity:1!important;width:18px!important;height:18px!important;display:inline-block!important;flex-shrink:0!important;margin-right:0!important;margin-left:0!important;position:absolute!important;left:50%!important;top:50%!important;transform:translate(-50%,-50%)!important;z-index:1!important}.sidebar.collapsed .nav-item.nav-subitem .project-icon{display:flex!important;visibility:visible!important;opacity:1!important;width:20px!important;height:20px!important;min-width:20px!important;min-height:20px!important;flex-shrink:0!important;align-items:center!important;justify-content:center!important;margin-right:0!important;margin-left:0!important;position:absolute!important;left:50%!important;top:50%!important;transform:translate(-50%,-50%)!important;z-index:2!important}.sidebar.collapsed .nav-item.nav-subitem .project-icon *,.sidebar.collapsed .nav-item.nav-subitem .project-icon img{visibility:visible!important;opacity:1!important;display:block!important}.sidebar.collapsed .nav-item.nav-subitem .project-icon img{width:20px!important;height:20px!important;max-width:20px!important;max-height:20px!important;object-fit:contain!important;flex-shrink:0!important}.sidebar.collapsed .nav-item.nav-subitem .project-icon .color-dot{display:inline-block!important}.sidebar.collapsed .nav-item.nav-subitem .project-icon span[style*=font-size]{font-size:18px!important;visibility:visible!important;opacity:1!important}.sidebar.collapsed .nav-item.nav-subitem i[data-lucide][style*="display: none"],.sidebar.collapsed .nav-item.nav-subitem .subitem-icon[style*="display: none"]{display:inline-block!important}.sidebar.collapsed .nav-item.nav-subitem i[data-lucide][style*="visibility: hidden"],.sidebar.collapsed .nav-item.nav-subitem .subitem-icon[style*="visibility: hidden"]{visibility:visible!important}.sidebar.collapsed .nav-item.nav-subitem i[data-lucide][style*="opacity: 0"],.sidebar.collapsed .nav-item.nav-subitem .subitem-icon[style*="opacity: 0"]{opacity:1!important}.sidebar.collapsed .nav-item:hover:after{content:attr(title);position:fixed;left:94px;top:50%;transform:translateY(-50%);background:var(--bg-primary);color:var(--text-primary);padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--border-radius-sm);box-shadow:0 4px 12px #00000026;white-space:nowrap;z-index:1000;pointer-events:none;border:1px solid var(--border-color);font-size:var(--font-size-sm);max-width:calc(200px * var(--scale-base));word-wrap:break-word;white-space:normal}.sidebar.collapsed .nav-section-title,.sidebar.collapsed .project-toggle-btn,.sidebar.collapsed .project-subpages{display:none!important}.sidebar.collapsed .nav-subitem{padding-left:16px!important;padding-right:2px!important;text-indent:0!important;overflow:hidden!important;white-space:nowrap!important;text-overflow:ellipsis!important;position:relative!important;display:flex!important;align-items:center!important;justify-content:center!important;width:68px!important;min-width:68px!important;max-width:68px!important}.sidebar.collapsed .nav-subitem:has(.subitem-icon):before{display:none!important}.sidebar.collapsed .nav-subitem:has(.project-icon img):before{display:none!important}.sidebar.collapsed .nav-subitem:not(:has(.subitem-icon)):before{content:"";position:absolute;left:20px;top:50%;transform:translateY(-50%);width:8px;height:8px;border-radius:50%;background:var(--project-color, #666);z-index:1}.sidebar.collapsed .sidebar-footer{padding:var(--spacing-sm) 2px!important;width:68px!important;box-sizing:border-box!important;overflow-x:hidden!important}.sidebar.collapsed .sidebar-footer-inner{padding:var(--spacing-xs)!important;display:flex;flex-direction:column;align-items:center;gap:var(--spacing-xs)}.sidebar.collapsed .sidebar-footer .user-info{margin-bottom:0;padding:var(--spacing-xs);justify-content:center}.sidebar.collapsed .sidebar-footer .user-avatar{width:32px!important;height:32px!important;min-width:32px!important;min-height:32px!important}.sidebar.collapsed .sidebar-footer #logout-btn span,.sidebar.collapsed .sidebar-footer #logout-btn .lucide+span{display:none!important}.sidebar.collapsed .sidebar-footer #logout-btn{padding:var(--spacing-xs)!important;min-width:auto}.sidebar.collapsed .sidebar-footer #logout-btn .lucide,.sidebar.collapsed .sidebar-footer #logout-btn i[data-lucide],.sidebar.collapsed .sidebar-footer #logout-btn svg.lucide{margin:0!important}.sidebar.collapsed .user-details{display:none!important}.sidebar-header{padding:var(--spacing-md) var(--spacing-lg);margin:0;border-bottom:1px solid var(--border-color);display:flex;align-items:center;justify-content:space-between;height:auto;line-height:0;flex-shrink:0}.sidebar-logo{display:flex;align-items:center;justify-content:flex-start;flex:1;width:100%;padding:0;margin:0;height:auto;line-height:0}.sidebar-logo .logo-expanded,.sidebar-logo .logo-compact{line-height:0}.sidebar-logo .logo-expanded{display:block;width:100%;min-width:0}.sidebar-logo .logo-compact{display:none;margin:0 auto}.sidebar.collapsed .sidebar-logo .logo-compact{display:block}.servicedesk-logo{width:100%;max-width:100%;height:auto;display:block;transition:all .3s ease}.servicedesk-logo.compact{max-width:50px;height:40px}.sidebar-logo:hover .servicedesk-logo .logo-icon{transform:translate(12,30) scale(1.85);transition:transform .3s ease}.sidebar-logo:hover .servicedesk-logo circle{opacity:1!important}.sidebar-logo:hover .servicedesk-logo .logo-text text{fill:var(--accent)!important}.sidebar.collapsed .sidebar-logo{display:block!important;width:var(--sidebar-collapsed-width)!important;max-width:var(--sidebar-collapsed-width)!important;padding:0!important;margin:0!important;text-align:center!important;line-height:0;flex:none!important}.sidebar.collapsed .sidebar-logo .logo-expanded{display:none!important}.sidebar.collapsed .sidebar-logo .logo-compact{display:block!important;width:100%!important;margin:0!important;padding:0!important;text-align:center!important}.sidebar.collapsed .sidebar-logo .logo-compact .servicedesk-logo,.sidebar.collapsed .servicedesk-logo.compact{display:inline-block!important;width:40px!important;max-width:40px!important;min-width:40px!important;height:auto!important;margin:0!important;vertical-align:middle}.sidebar.collapsed .sidebar-logo .logo-compact .servicedesk-logo{max-width:40px!important}.servicedesk-logo text{transition:all .3s ease}.sidebar-logo:hover .servicedesk-logo text{fill:var(--accent)}.servicedesk-logo.large{max-width:500px;height:auto;margin:0 auto}.auth-logo{display:flex;justify-content:center;align-items:center;margin-bottom:48px;padding:var(--spacing-3xl) 0;animation:logoFadeIn .6s ease-out}.auth-logo .servicedesk-logo{max-width:100%;height:auto}@keyframes logoFadeIn{0%{opacity:0;transform:translateY(-20px)}to{opacity:1;transform:translateY(0)}}.theme-toggle{width:calc(36px * var(--scale-base));height:calc(36px * var(--scale-base));border-radius:var(--border-radius-md);background:var(--bg-secondary);border:1.5px solid var(--border-color);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s ease}.theme-toggle:hover{background:var(--bg-hover);border-color:var(--border-hover);transform:scale(1.05)}.theme-toggle .lucide{width:var(--icon-size-md);height:var(--icon-size-md);color:var(--text-primary)}.sidebar-nav{flex:1;padding:var(--spacing-sm) 0 var(--spacing-md);overflow-y:auto}.nav-section{margin-bottom:var(--spacing-sm)}.nav-section-title{padding:var(--spacing-xs) var(--spacing-lg);font-size:var(--font-size-sm);font-weight:500;color:var(--text-secondary);letter-spacing:.02em}.nav-item{display:flex;align-items:center;padding:var(--spacing-sm) var(--spacing-lg);margin:0 var(--spacing-sm);color:var(--text-secondary);text-decoration:none;transition:all .15s ease;font-size:var(--font-size-sm);font-weight:500;cursor:pointer;border-radius:var(--border-radius-md);position:relative}.nav-item:hover{background:var(--bg-secondary);color:var(--text-primary)}.nav-item.active{background:var(--accent-light);color:var(--accent)}.nav-item .lucide,.nav-item i[data-lucide],.nav-item svg.lucide{margin-right:var(--spacing-sm);width:var(--icon-size-lg);height:var(--icon-size-lg);flex-shrink:0}.sidebar.collapsed .nav-item .lucide,.sidebar.collapsed .nav-item i[data-lucide]{margin-right:0!important;margin-left:0!important}.sidebar.collapsed .nav-item{width:calc(var(--sidebar-collapsed-width) - var(--spacing-lg))!important;max-width:calc(var(--sidebar-collapsed-width) - var(--spacing-lg))!important;min-width:calc(var(--sidebar-collapsed-width) - var(--spacing-lg))!important;box-sizing:border-box!important;overflow:hidden!important;overflow-x:hidden!important;justify-content:center!important;align-items:center!important;padding:var(--spacing-md) 2px!important;margin:0!important;text-align:center!important;position:relative!important;white-space:nowrap!important;display:flex!important}.sidebar.collapsed *{overflow-x:hidden!important;box-sizing:border-box!important;max-width:100%!important}.sidebar.collapsed .nav-item i[data-lucide],.sidebar.collapsed .nav-item svg.lucide{display:inline-block!important;visibility:visible!important;opacity:1!important;width:var(--icon-size-lg)!important;height:var(--icon-size-lg)!important;margin-right:0!important;flex-shrink:0!important}.sidebar.collapsed .nav-item .project-icon,.sidebar.collapsed .nav-item span.project-icon{display:flex!important;visibility:visible!important;opacity:1!important;width:var(--icon-size-lg)!important;height:var(--icon-size-lg)!important;flex-shrink:0!important;align-items:center!important;justify-content:center!important;margin-right:0!important;font-size:18px!important;line-height:1!important;position:relative!important;z-index:2!important}.sidebar.collapsed .nav-item span.project-icon[style*="display: none"]{display:flex!important}.sidebar.collapsed .nav-item span.project-icon[style*="visibility: hidden"]{visibility:visible!important}.sidebar.collapsed .nav-item span.project-icon[style*="opacity: 0"]{opacity:1!important}.sidebar.collapsed .nav-item:has(.project-icon) .color-dot{display:none!important}.sidebar.collapsed .nav-item:not(:has(.project-icon)) .color-dot{display:inline-block!important;visibility:visible!important;opacity:1!important;width:12px!important;height:12px!important;flex-shrink:0!important;margin-right:0!important}.sidebar.collapsed .nav-item .project-icon img{display:block!important;visibility:visible!important;opacity:1!important;width:100%!important;height:100%!important;max-width:var(--icon-size-lg)!important;max-height:var(--icon-size-lg)!important;object-fit:contain!important;flex-shrink:0!important}.sidebar.collapsed .nav-subitem i[data-lucide],.sidebar.collapsed .nav-subitem .subitem-icon,.sidebar.collapsed .nav-subitem svg.lucide{display:inline-block!important;visibility:visible!important;opacity:1!important;width:18px!important;height:18px!important;margin-right:0!important;margin-left:0!important;position:absolute!important;left:50%!important;top:50%!important;transform:translate(-50%,-50%)!important;z-index:1!important}.sidebar.collapsed .nav-subitem i[data-lucide][style*="display: 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var(--border-color);background:var(--bg-primary);flex-shrink:0}.sidebar-footer-inner{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--border-radius-lg);padding:var(--spacing-sm) var(--spacing-md);box-shadow:var(--shadow-sm)}.sidebar-footer .user-info{display:flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-xs) 0;margin-bottom:var(--spacing-sm);text-decoration:none;color:inherit;border-radius:var(--border-radius-sm);transition:background .15s ease}.sidebar-footer .user-info:hover{background:var(--bg-hover)}.sidebar-footer .user-avatar{width:36px;height:36px;min-width:36px;min-height:36px;border-radius:50%;background:var(--bg-tertiary);border:1px solid var(--border-color);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);font-weight:600;font-size:var(--font-size-sm);overflow:hidden}.sidebar-footer .user-details{flex:1;min-width:0}.sidebar-footer .user-name{font-weight:600;font-size:var(--font-size-sm);color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.2}.sidebar-footer .user-role{font-size:11px;color:var(--text-secondary);line-height:1.2}.sidebar-footer #logout-btn{width:100%;justify-content:center;font-size:var(--font-size-sm);padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--border-radius-md);border:1px solid var(--border-color);background:var(--bg-primary);color:var(--text-secondary);transition:background .15s ease,color .15s ease}.sidebar-footer #logout-btn:hover{background:var(--bg-hover);color:var(--text-primary)}.user-info{display:flex;align-items:center;gap:var(--spacing-md);margin-bottom:var(--spacing-lg)}.user-avatar{width:calc(40px * var(--scale-base));height:calc(40px * var(--scale-base));border-radius:var(--border-radius-lg);background:linear-gradient(135deg,var(--accent) 0%,#7C3AED 100%);display:flex;align-items:center;justify-content:center;color:#fff;text-shadow:0 0 2px rgba(0,0,0,.3),0 1px 1px rgba(0,0,0,.5);font-weight:700;font-size:var(--font-size-base);letter-spacing:-.01em}.user-details{flex:1;min-width:0}.user-name{font-weight:600;font-size:var(--font-size-sm);color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.user-role{font-size:calc(var(--font-size-sm) + 1px);color:var(--text-secondary)}.main-content{flex:1;display:flex;flex-direction:column;background:var(--bg-secondary);min-height:0;height:100vh;overflow:hidden}.header{background:var(--bg-primary);border-bottom:1.5px solid var(--border-color);padding:var(--spacing-xl) calc(var(--spacing-3xl) + 2px);display:flex;align-items:center;justify-content:space-between;min-height:calc(72px * var(--scale-base));flex-shrink:0}.header:has(.tab-bar){padding:calc(var(--spacing-xs) * .8) var(--spacing-sm);min-height:auto;min-width:0}.tabs-row{min-width:0!important;overflow-x:auto!important;overflow-y:hidden!important;flex:1!important;display:flex!important;align-items:center!important;width:100%!important;max-width:100%!important;scrollbar-width:auto;scrollbar-color:var(--border-color) var(--bg-tertiary);-webkit-overflow-scrolling:touch;scroll-behavior:smooth;position:relative;padding-bottom:8px;margin-bottom:-8px}.tabs-row::-webkit-scrollbar{height:8px;display:block!important}.tabs-row::-webkit-scrollbar-track{background:var(--bg-tertiary);border-radius:6px;margin:2px 4px;border:1px solid var(--border-color)}.tabs-row::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:6px;border:2px solid var(--bg-tertiary);min-width:50px}.tabs-row::-webkit-scrollbar-thumb:hover{background:var(--border-hover);border-color:var(--bg-tertiary)}.tabs-row-back{flex-shrink:0!important;min-width:auto!important;height:28px!important;min-height:28px!important;display:inline-flex!important;align-items:center!important;padding:0 var(--spacing-sm)!important;box-sizing:border-box!important;margin-bottom:0!important}.tabs-row .tab-bar{flex:1;min-width:0;max-width:none!important;overflow:visible;width:auto}.header-title{font-size:var(--font-size-2xl);font-weight:700;color:var(--text-primary);letter-spacing:-.02em}.header-actions{display:flex;gap:var(--spacing-md)}.ticket-stats{display:flex;gap:var(--spacing-md);margin-left:auto;font-size:var(--font-size-base);color:var(--text-secondary)}.tickets-header-row{align-items:center}.tickets-header-row .header-actions{margin-left:0;align-self:center}.tickets-header-row .conveyor-btn{white-space:nowrap;transition:background-color .2s,transform .15s}.tickets-header-row .conveyor-btn:hover{transform:translateY(-1px)}.tickets-header-row .conveyor-btn-compact{flex-shrink:0;min-height:32px;max-height:32px}.content{flex:1;padding:var(--spacing-md) var(--spacing-md) var(--spacing-md) var(--spacing-md);overflow-y:auto;overflow-x:hidden;display:flex;flex-direction:column;min-height:0;max-height:calc(100vh - 72px);box-sizing:border-box}#settings-content,#ai-assistant-content{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden}.content #ticket-content{height:100%;min-height:100%;padding:var(--spacing-sm) var(--spacing-sm) var(--spacing-sm) var(--spacing-sm)!important;margin:0!important}.content:has(#ticket-content){padding:0!important;overflow:hidden;flex:1 1 0;min-height:0;height:auto;max-height:none}.content:has(#tickets-content),.content:has(#reviews-list),.content:has(#debug-content){padding:var(--spacing-sm) var(--spacing-sm) var(--spacing-sm) var(--spacing-sm)!important;overflow-y:auto;overflow-x:hidden;min-height:0;flex:1;display:flex;flex-direction:column}.content:has(#tickets-content) .card.tickets-list-card,.content:has(#tickets-content) .card:has(#tickets-content),.content:has(#reviews-list) .card.tickets-list-card,.content:has(#reviews-list) .card:has(#reviews-list),.content:has(#debug-content) .card.tickets-list-card,.content:has(#debug-content) .card:has(#debug-content){border-radius:var(--border-radius-lg);box-shadow:var(--shadow-sm);border:1px solid var(--border-color);padding:var(--spacing-md) var(--spacing-lg);margin-bottom:0}.content:has(#tickets-content) .card-header,.content:has(#reviews-list) .card-header,.content:has(#debug-content) .card-header{padding:0 0 var(--spacing-sm) 0;border-bottom:none}.content:has(#tickets-content) .card-footer,.content:has(#reviews-list) .card-footer,.content:has(#debug-content) .card-footer{padding:var(--spacing-sm) 0 0 0;border-top:1px solid var(--border-color)}.header.tickets-list-header{padding:var(--spacing-sm)!important}.content.tickets-list-content,.content.tickets-list-content .card.tickets-list-card{display:flex;flex-direction:column;flex:1;min-height:0}.content:has(#tickets-content) .table thead th,.content:has(#reviews-list) .table thead th,.content:has(#debug-content) .table thead th{padding:4px calc(var(--spacing-sm) * .6)!important;font-size:var(--font-size-sm);font-weight:600;line-height:1.25;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid var(--border-color);white-space:nowrap}.content:has(#reviews-list) .table.reviews-table{table-layout:fixed;font-size:var(--font-size-sm)}.content:has(#reviews-list) .table.reviews-table td{padding:calc(var(--spacing-sm) + 2px) calc(var(--spacing-sm) * .6);vertical-align:middle}.content:has(#reviews-list) .table.reviews-table tbody tr.reviews-row td{border-bottom:none!important}.content:has(#reviews-list) .table.reviews-table tbody tr.reviews-row-even{background:var(--bg-primary)!important}.content:has(#reviews-list) .table.reviews-table tbody tr.reviews-row-odd{background:#f0f2f5!important}[data-theme=dark] .content:has(#reviews-list) .table.reviews-table tbody tr.reviews-row-odd{background:#ffffff0d!important}[data-theme=dark] .content:has(#reviews-list) .table.reviews-table tbody tr.reviews-row-even{background:#ffffff03!important}.content:has(#reviews-list) .table.reviews-table tbody tr.reviews-row:hover{background:var(--bg-hover)!important}.tickets-toolbar-icon-btn{position:relative;border-radius:var(--border-radius-md);overflow:visible}.tickets-toolbar-icon-btn:hover{background:var(--bg-hover);border-color:var(--border-hover)}.tickets-toolbar-icon-btn .tickets-toolbar-icon-badge{position:absolute;top:-4px;right:-4px;min-width:16px;height:16px;padding:0 4px;font-size:10px;font-weight:700;line-height:16px;text-align:center;color:var(--bg-primary);background:var(--accent);border-radius:8px;display:none}.tickets-toolbar-icon-btn .tickets-toolbar-icon-badge:not(:empty){display:inline-block}.ticket-stats .ticket-stat-item{display:inline-flex;align-items:center;gap:var(--spacing-xs);padding:var(--spacing-xs) var(--spacing-sm);background:var(--bg-secondary);border-radius:var(--border-radius-md);font-size:var(--font-size-base);color:var(--text-secondary)}.ticket-stats .ticket-stat-label{font-weight:500}.ticket-stats .ticket-stat-value{font-size:var(--font-size-xl);font-weight:700;color:var(--text-primary)}.ticket-stats .ticket-stat-require .ticket-stat-require-value{color:var(--accent)}.ticket-stats .ticket-stat-require.require-processing-warning-yellow{background:var(--warning-light);border:1px solid var(--warning)}.ticket-stats .ticket-stat-require.require-processing-warning-yellow .ticket-stat-value{color:#b45309}[data-theme=dark] .ticket-stats .ticket-stat-require.require-processing-warning-yellow .ticket-stat-value{color:var(--warning)}.ticket-stats .ticket-stat-require.require-processing-warning-orange{background:#f9731626;border:1px solid #f97316}.ticket-stats .ticket-stat-require.require-processing-warning-orange .ticket-stat-value{color:#ea580c}[data-theme=dark] .ticket-stats .ticket-stat-require.require-processing-warning-orange{background:#f9731633}.ticket-stats .ticket-stat-require.require-processing-warning-red{background:var(--danger-light);border:1px solid var(--danger)}.ticket-stats .ticket-stat-require.require-processing-warning-red .ticket-stat-value{color:var(--danger)}.content:has(#tickets-content) .ticket-group-content,.content:has(#tickets-content) .ticket-subgroup-content{-webkit-mask-image:linear-gradient(to right,transparent 0,black 24px,black calc(100% - 24px),transparent 100%);mask-image:linear-gradient(to right,transparent 0,black 24px,black calc(100% - 24px),transparent 100%)}.dashboard .content{padding:var(--spacing-sm) var(--spacing-sm) var(--spacing-sm) var(--spacing-sm)!important;overflow-y:auto;overflow-x:hidden;min-height:0;flex:1;display:flex;flex-direction:column}.dashboard .header.dashboard-header{padding:var(--spacing-sm) var(--spacing-sm)!important;min-height:auto}.dashboard .content .card{border-radius:var(--border-radius-lg);box-shadow:var(--shadow-sm);border:1px solid var(--border-color);padding:var(--spacing-md) var(--spacing-lg);margin-bottom:var(--spacing-lg)}.dashboard .content .card-header{padding:0 0 var(--spacing-sm) 0;margin-bottom:var(--spacing-sm);border-bottom:none}.dashboard .content .card-body{padding:0}.dashboard .content .stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(calc(200px * var(--scale-base)),1fr));gap:var(--spacing-lg);margin-bottom:var(--spacing-xl)}.dashboard .content .stat-card{background:var(--bg-primary);border-radius:var(--border-radius-lg);padding:var(--spacing-lg) var(--spacing-xl);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);transition:transform .2s ease,box-shadow .2s ease}.dashboard .content .stat-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.dashboard .content .stat-label{font-size:var(--font-size-sm);font-weight:600;color:var(--text-secondary);margin-bottom:var(--spacing-xs);text-transform:uppercase;letter-spacing:.04em}.dashboard .content .stat-value{font-size:var(--font-size-2xl);font-weight:700;color:var(--text-primary);line-height:1.2}.dashboard .content .dashboard-cards-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(400px,100%),1fr));gap:var(--spacing-lg);margin-bottom:var(--spacing-lg)}.dashboard .content .dashboard-chart-wrap{min-height:260px;max-height:320px}.dashboard .content .dashboard-chart-with-legend{display:flex;align-items:stretch;gap:var(--spacing-lg);min-height:240px}.dashboard .content .dashboard-chart-with-legend .chart-canvas-wrap{flex:1;min-width:0;min-height:220px;position:relative}.dashboard .content .dashboard-chart-with-legend .chart-canvas-wrap canvas{max-height:280px}.dashboard .content .dashboard-chart-legend-list{width:220px;flex-shrink:0;overflow-y:auto;overflow-x:hidden;display:flex;flex-direction:column;gap:var(--spacing-xs);padding-right:var(--spacing-xs)}.dashboard .content .dashboard-legend-item{display:flex;align-items:center;gap:var(--spacing-sm);font-size:var(--font-size-sm);color:var(--text-primary);white-space:nowrap;min-height:1.6em}.dashboard .content .dashboard-legend-item .dashboard-legend-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0;background:var(--legend-color, var(--border-color))}.dashboard .content .dashboard-legend-item .dashboard-legend-text{overflow:hidden;text-overflow:ellipsis}.dashboard .content .dashboard-legend-empty{font-size:var(--font-size-sm);color:var(--text-secondary)}.dashboard .content .card.dashboard-chart-fullwidth{width:100%}.dashboard .content .dashboard-chart-wrap.dashboard-chart-wrap-fullwidth{width:100%;min-height:280px;max-height:320px;height:280px}.card{background:var(--bg-primary);border-radius:var(--border-radius-xl);border:1.5px solid var(--border-color);padding:var(--spacing-2xl);margin-bottom:var(--spacing-2xl);box-shadow:var(--shadow-sm)}.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--spacing-md)}.card-title{font-size:var(--font-size-lg);font-weight:700;color:var(--text-primary);letter-spacing:-.01em}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(calc(240px * var(--scale-base)),1fr));gap:var(--spacing-xl);margin-bottom:var(--spacing-3xl)}.stat-card{background:var(--bg-primary);border-radius:var(--border-radius-xl);padding:var(--spacing-2xl);border:1.5px solid var(--border-color);box-shadow:var(--shadow-sm);transition:all .2s ease}.stat-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.stat-label{font-size:var(--font-size-sm);font-weight:600;color:var(--text-secondary);margin-bottom:var(--spacing-sm);text-transform:uppercase;letter-spacing:.5px}.stat-value{font-size:var(--font-size-3xl);font-weight:800;color:var(--text-primary);letter-spacing:-.02em}.table-container{width:100%;overflow-x:auto;margin:0;padding:0}.table{width:100%;min-width:100%;border-collapse:collapse;table-layout:fixed}.debug-table-sticky-header thead th{position:sticky;top:0;z-index:1;background:var(--bg-primary);box-shadow:0 1px 0 var(--border-color)}.debug-open-new-tab:hover{color:var(--accent)!important}.ticket-group .table{table-layout:fixed;width:100%;min-width:100%}.ticket-group-content{width:100%}.ticket-group .table th,.ticket-group .table td{box-sizing:border-box;padding:calc(var(--spacing-sm) + 4px) calc(var(--spacing-sm) * .6)!important}.ticket-group .table th:first-child,.ticket-group .table td:first-child{width:calc(40px * var(--scale-base))!important;max-width:calc(40px * var(--scale-base))!important}.content:has(#tickets-content) .table th:first-child,.content:has(#tickets-content) .table td:first-child{text-align:right;padding-right:var(--spacing-sm)}.ticket-group .table th:nth-child(2),.ticket-group .table td:nth-child(2){width:calc(70px * var(--scale-base))!important;max-width:calc(70px * var(--scale-base))!important}.ticket-group .table th:nth-child(3),.ticket-group .table td:nth-child(3),.ticket-group .table th.tickets-col-viewers,.ticket-group .table td.tickets-col-viewers{width:40px!important;min-width:40px!important;max-width:40px!important}.ticket-group .table th:nth-child(4),.ticket-group .table td:nth-child(4),.ticket-group .table th.tickets-col-priority,.ticket-group .table td.tickets-col-priority{width:56px!important;min-width:56px!important;max-width:56px!important}.ticket-group .table th:nth-child(5),.ticket-group .table td:nth-child(5),.ticket-group .table th.tickets-col-project,.ticket-group .table td.tickets-col-project{width:36px!important;min-width:36px!important;max-width:36px!important}.ticket-group .table th:nth-child(6),.ticket-group .table td:nth-child(6){width:calc(250px * var(--scale-base))!important;max-width:calc(250px * var(--scale-base))!important}.ticket-group .table th:nth-child(7),.ticket-group .table td:nth-child(7){width:calc(90px * var(--scale-base))!important;max-width:calc(90px * var(--scale-base))!important}.ticket-group .table th:nth-child(8),.ticket-group .table td:nth-child(8){width:calc(90px * var(--scale-base))!important;max-width:calc(90px * var(--scale-base))!important}.ticket-group .table th:nth-child(9),.ticket-group .table td:nth-child(9){width:calc(100px * var(--scale-base))!important;max-width:calc(100px * var(--scale-base))!important}.ticket-group .table th:nth-child(10),.ticket-group .table td:nth-child(10){width:calc(100px * var(--scale-base))!important;max-width:calc(100px * var(--scale-base))!important}.ticket-group .table th:nth-child(11),.ticket-group .table td:nth-child(11){width:calc(50px * var(--scale-base))!important;max-width:calc(50px * var(--scale-base))!important}.ticket-group .table th:nth-child(12),.ticket-group .table td:nth-child(12){width:calc(75px * var(--scale-base))!important;max-width:calc(75px * var(--scale-base))!important}.ticket-group .table th:nth-child(13),.ticket-group .table td:nth-child(13){width:calc(70px * var(--scale-base))!important;max-width:calc(70px * var(--scale-base))!important}.ticket-group .table th[data-column=number],.ticket-group .table td[data-column=number]{font-size:var(--font-size-sm)!important}.table td{white-space:nowrap}.table th[data-sort-column]{transition:background-color .2s,color .2s}.table th[data-sort-column]:hover{background-color:var(--bg-hover);color:var(--text-primary);cursor:pointer}.table th[data-sort-column].active{background-color:var(--bg-hover);color:var(--text-primary)}.table th{text-align:left;padding:calc(var(--spacing-xs) + 2px) calc(var(--spacing-sm) * .8);background:var(--bg-secondary);font-size:calc(var(--font-size-sm) * .9);font-weight:600;color:var(--text-secondary);border-bottom:1px solid var(--border-color);text-transform:uppercase;letter-spacing:.2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;word-wrap:normal;line-height:1.2;-webkit-hyphens:none;hyphens:none}.table th:first-child{border-top-left-radius:var(--border-radius-md)}.table th:last-child{border-top-right-radius:var(--border-radius-md)}.table td{padding:calc(var(--spacing-sm) + 2px) calc(var(--spacing-sm) * .8);border-bottom:1px solid var(--border-color);font-size:var(--font-size-base);color:var(--text-primary);font-weight:500;vertical-align:middle;min-height:calc(20px * var(--scale-base));line-height:1.35;overflow:hidden;text-overflow:ellipsis}.table tr:last-child td{border-bottom:none}.table .ticket-main-row.ticket-row-even:hover,.table .ticket-main-row.ticket-row-odd:hover{background:var(--bg-hover)!important}.table tbody .ticket-main-row.ticket-row-even{background:var(--bg-primary)!important}.table tbody .ticket-main-row.ticket-row-odd{background:#f0f2f5!important}[data-theme=dark] .table tbody .ticket-main-row.ticket-row-odd{background:#ffffff0d!important}[data-theme=dark] .table tbody .ticket-main-row.ticket-row-even{background:#ffffff03!important}.table .ticket-main-row{border-radius:0;margin:0;box-shadow:none;border:none}.table .ticket-main-row td{border:none!important}@media (max-width: 1300px){.table th{padding:calc(var(--spacing-xs) + 1px) calc(var(--spacing-sm) * .7);font-size:calc(var(--font-size-sm) * .9)}.table td{padding:calc(var(--spacing-sm) + 1px) calc(var(--spacing-sm) * .7);font-size:var(--font-size-base);line-height:1.3}.table .ticket-main-row td{padding:calc(var(--spacing-sm) + 2px) calc(var(--spacing-sm) * .6)}}.image-viewer-container{background:var(--bg-primary);border-radius:12px;max-width:90vw;max-height:90vh;display:flex;flex-direction:column;box-shadow:var(--shadow-lg);overflow:hidden}.image-viewer-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border-color);background:var(--bg-secondary)}.image-viewer-title{font-size:16px;font-weight:600;color:var(--text-primary);margin:0;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:calc(100vw - 250px)}.image-viewer-actions{display:flex;gap:8px;align-items:center}.zoom-controls{display:flex;align-items:center;gap:4px;background:var(--bg-primary);border-radius:6px;padding:4px;border:1px solid var(--border-color)}.zoom-level{font-size:var(--font-size-sm);font-weight:600;color:var(--text-primary);min-width:calc(45px * var(--scale-base));text-align:center;-webkit-user-select:none;user-select:none}.image-container img{transition:transform .1s 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var(--border-color);border-radius:var(--border-radius-sm);padding:var(--spacing-lg);transition:all .2s ease}.installer-card:hover{border-color:var(--accent);box-shadow:0 2px 8px #0000001a}.installer-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:var(--spacing-md)}.installer-info{flex:1;min-width:0}.installer-name{font-size:var(--font-size-lg);font-weight:600;color:var(--text-primary);margin-bottom:var(--spacing-xs);word-break:break-word}.installer-version{font-size:var(--font-size-sm);color:var(--accent);background:var(--accent-light);padding:2px calc(var(--spacing-xs) + 2px);border-radius:var(--border-radius-xs, 4px);display:inline-block}.installer-description{color:var(--text-secondary);font-size:var(--font-size-base);line-height:1.4;margin-bottom:var(--spacing-md)}.installer-details{display:flex;flex-direction:column;gap:var(--spacing-xs)}.installer-detail{display:flex;gap:var(--spacing-sm);font-size:var(--font-size-sm)}.detail-label{color:var(--text-secondary);font-weight:500;min-width:calc(60px * var(--scale-base))}.detail-value{color:var(--text-primary);word-break:break-all}code.detail-value{background:var(--bg-primary);padding:2px calc(var(--spacing-xs) + 2px);border-radius:var(--border-radius-xs, 4px);font-family:Monaco,Menlo,Ubuntu Mono,monospace;font-size:var(--font-size-sm)}.badge{display:inline-flex;align-items:center;padding:calc(var(--spacing-xs) + 1px) var(--spacing-md);border-radius:var(--border-radius-sm);font-size:calc(var(--font-size-sm) + 1px);font-weight:600;letter-spacing:.3px}.badge-new{background:#fef3c7;color:#d97706}[data-theme=dark] 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.badge-high{background:#7c2d12;color:#fdba74}.badge-normal{background:var(--accent-light);color:var(--accent)}.badge-low{background:var(--bg-tertiary);color:var(--text-secondary)}.loading{display:flex;align-items:center;justify-content:center;padding:calc(var(--spacing-4xl) + var(--spacing-xl))}.spinner{border:3px solid var(--border-color);border-top-color:var(--accent);border-radius:50%;width:calc(40px * var(--scale-base));height:calc(40px * var(--scale-base));animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.modal-overlay,.modal{position:fixed;top:0;left:0;right:0;bottom:0;background:#000000a6!important;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center;z-index:10000;animation:fadeIn .2s ease;padding:var(--spacing-xl)}.modal-content,.modal .modal-content{position:relative;background:var(--bg-primary)!important;border-radius:var(--border-radius-xl);border:1.5px solid var(--border-color);max-width:90vw;width:100%;max-height:90vh;overflow:hidden;box-shadow:0 20px 25px -5px #00000026,0 10px 10px -5px #0000001a;animation:slideUp .3s cubic-bezier(.4,0,.2,1);display:flex;flex-direction:column;opacity:1!important}.modal-overlay>.modal-content,.modal-overlay>.modal{margin:0;padding:0}.modal.modal-settings,.modal-overlay .modal.modal-settings{max-width:90vw!important;width:90vw!important}.modal-overlay .modal-content,.modal-overlay .modal{max-width:90vw!important;width:100%!important}.modal.modal-settings-project,.modal-content.modal-settings-project{max-width:calc(800px * var(--scale-base))!important;width:90%!important;max-height:90vh!important;display:flex!important;flex-direction:column!important}.modal.modal-settings-channels,.modal-content.modal-settings-channels{max-width:95vw!important;width:95vw!important}.modal.modal-settings-channel-create,.modal-content.modal-settings-channel-create{max-width:80vw!important;width:80vw!important}.modal.modal-settings-channel-edit,.modal-content.modal-settings-channel-edit{max-width:1920px!important;width:90%!important}.modal.modal-settings-trigger,.modal-content.modal-settings-trigger{max-width:900px!important;width:90%!important}.modal.modal-settings-tags,.modal-content.modal-settings-tags{max-width:95vw!important;width:95vw!important}.modal.modal-settings-tag,.modal-content.modal-settings-tag{max-width:700px!important;width:90%!important}.modal.modal-settings-fields,.modal-content.modal-settings-fields{max-width:95vw!important;width:95vw!important}.modal.modal-settings-field,.modal-content.modal-settings-field{max-width:800px!important;width:90%!important}.modal.modal-settings-rule,.modal-content.modal-settings-rule{max-width:1000px!important;width:95%!important}.modal.modal-settings-test,.modal-content.modal-settings-test{max-width:900px!important;width:90%!important}.modal.modal-settings-identifiers,.modal-content.modal-settings-identifiers{max-width:95vw!important;width:95vw!important}.modal.modal-settings-identifier,.modal-content.modal-settings-identifier{max-width:700px!important;width:90%!important}.modal.modal-settings-templates,.modal-content.modal-settings-templates{max-width:95vw!important;width:95vw!important}.modal-settings-templates #templates-list{width:100%!important}.modal-settings-templates .data-table{width:100%!important;table-layout:auto}.modal-settings-templates .data-table th,.modal-settings-templates .data-table td{padding:12px}.modal.modal-settings-template,.modal-content.modal-settings-template{max-width:900px!important;width:90%!important;max-height:90vh!important;display:flex!important;flex-direction:column!important;overflow:hidden!important}.modal.modal-settings-template .modal-header,.modal-content.modal-settings-template .modal-header{flex-shrink:0!important}.modal.modal-settings-template .modal-body,.modal-content.modal-settings-template .modal-body{overflow-y:auto!important;overflow-x:hidden!important;flex:1!important;min-height:0!important}.modal.modal-settings-template .modal-footer,.modal-content.modal-settings-template .modal-footer{flex-shrink:0!important}.modal.modal-settings-bulk-reply,.modal-content.modal-settings-bulk-reply{max-width:640px!important;width:90%!important;max-height:90vh!important;display:flex!important;flex-direction:column!important;overflow:hidden!important}.modal.modal-settings-bulk-reply .modal-header,.modal-content.modal-settings-bulk-reply .modal-header{flex-shrink:0!important}.modal.modal-settings-bulk-reply .modal-body,.modal-content.modal-settings-bulk-reply .modal-body{overflow-y:auto!important;overflow-x:hidden!important;flex:1!important;min-height:0!important}.modal.modal-settings-bulk-reply .modal-footer,.modal-content.modal-settings-bulk-reply .modal-footer{flex-shrink:0!important}.modal.modal-settings-instruction,.modal-content.modal-settings-instruction{max-width:1200px!important;width:95%!important}.modal-operator,.modal-content.modal-operator{max-width:520px!important;width:90%!important;max-height:90vh!important;display:flex!important;flex-direction:column!important;overflow:hidden!important}#conveyor-modal.modal-overlay{padding:var(--spacing-md);align-items:center;justify-content:center}.modal-conveyor,.modal-content.modal-conveyor{max-width:min(920px,92vw)!important;width:100%!important;max-height:88vh!important;height:auto!important;display:flex!important;flex-direction:column!important;overflow:hidden!important;border-radius:var(--border-radius-xl);border:1px solid var(--border-color);box-shadow:0 20px 25px -5px #00000026}.modal-conveyor .modal-header,.modal-content.modal-conveyor .modal-header{padding:6px 10px 8px;border-bottom:1px solid var(--border-color);flex-shrink:0}.modal-conveyor .modal-header .modal-title,.modal-content.modal-conveyor .modal-header .modal-title{font-size:var(--font-size-base);font-weight:600}.modal-conveyor .modal-body,.modal-content.modal-conveyor .modal-body{padding:0;overflow:hidden;flex:1;min-height:0;display:flex;flex-direction:column}.conveyor-ticket-card{display:flex;flex-direction:column;flex:1;min-height:0;gap:0}.conveyor-ticket-header{border-bottom:1px solid var(--border-color);padding:6px 10px 8px;margin:0;flex-shrink:0}.conveyor-ticket-header .conveyor-ticket-meta{display:flex;gap:10px;flex-wrap:wrap;align-items:center;font-size:var(--font-size-sm);color:var(--text-secondary)}.conveyor-messages{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:6px 10px 4px;margin:0;background:var(--bg-primary);font-size:var(--font-size-base)}.conveyor-messages .message{margin-bottom:6px}.conveyor-messages .message-bubble{padding:6px 8px;font-size:var(--font-size-base)}.conveyor-messages .message-header{font-size:var(--font-size-sm);margin-bottom:2px}.conveyor-messages .message-content{font-size:var(--font-size-base);line-height:1.5;white-space:pre-wrap}.conveyor-messages .message-sender,.conveyor-messages .message-time{font-size:var(--font-size-sm)}.conveyor-reply-form{flex-shrink:0;padding:6px 10px 8px;margin:0;border-top:1px solid var(--border-color);background:var(--bg-primary)}.conveyor-ticket-actions{display:flex;gap:6px;flex-wrap:wrap;justify-content:space-between;align-items:center;border-top:1px solid var(--border-color);padding:6px 10px 8px;flex-shrink:0}.conveyor-start-screen,.conveyor-empty-screen{text-align:center;padding:12px 10px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;flex:1;min-height:0}.conveyor-start-screen .conveyor-stats,.conveyor-empty-screen .conveyor-stats{margin-bottom:0}.conveyor-start-screen .conveyor-stats-num{font-size:var(--font-size-xl);font-weight:700;color:var(--accent)}.conveyor-start-screen .conveyor-stats-label,.conveyor-empty-screen .conveyor-stats-label{font-size:var(--font-size-sm);color:var(--text-secondary)}.conveyor-start-screen .conveyor-stats-sub{font-size:var(--font-size-sm);color:var(--text-tertiary);margin-top:2px}.conveyor-start-screen h3,.conveyor-empty-screen h3{margin:0;font-size:var(--font-size-base);font-weight:600}.conveyor-start-screen p,.conveyor-empty-screen p{color:var(--text-secondary);margin:0;font-size:var(--font-size-sm);max-width:380px}.conveyor-start-screen .conveyor-projects-block{width:100%;max-width:420px;text-align:left;margin-bottom:12px;padding:10px 12px;background:var(--bg-secondary);border-radius:var(--border-radius-md);border:1px solid var(--border-color)}.conveyor-projects-head{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:6px}.conveyor-projects-label{font-weight:600;font-size:var(--font-size-sm);color:var(--text-primary)}.conveyor-selected-count{font-size:var(--font-size-xs);color:var(--text-secondary)}.conveyor-all-row{display:flex;align-items:center;gap:6px;margin-bottom:8px;cursor:pointer;font-size:var(--font-size-sm)}.conveyor-all-row input{flex-shrink:0}.conveyor-projects-toolbar{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-bottom:6px}.conveyor-projects-search{flex:1;min-width:120px;padding:6px 8px;font-size:var(--font-size-sm);border:1px solid var(--border-color);border-radius:var(--border-radius-sm);background:var(--bg-primary)}.conveyor-projects-actions{display:flex;gap:4px}.conveyor-projects-actions .btn{padding:4px 8px;font-size:var(--font-size-xs)}.conveyor-projects-list{display:flex;flex-direction:column;gap:2px;max-height:200px;overflow-y:auto;padding:4px 0}.conveyor-project-checkbox{display:flex;align-items:center;gap:6px;padding:4px 6px;border-radius:var(--border-radius-sm);cursor:pointer;font-size:var(--font-size-sm)}.conveyor-project-checkbox:hover{background:var(--bg-tertiary)}.conveyor-project-checkbox input{flex-shrink:0}.conveyor-project-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conveyor-stats-block{margin:4px 0}.conveyor-start-cta{display:flex;flex-direction:column;align-items:center;gap:8px;margin-top:4px}.conveyor-start-icon{width:48px;height:48px;color:var(--accent)}.modal-channel .modal-body{padding:var(--spacing-2xl)}@media (max-width: 1200px){.modal.modal-settings,.modal.modal-settings-project,.modal-content.modal-settings-project,.modal.modal-settings-channel-create,.modal-content.modal-settings-channel-create,.modal.modal-settings-channel-edit,.modal-content.modal-settings-channel-edit,.modal.modal-settings-trigger,.modal-content.modal-settings-trigger,.modal.modal-settings-tag,.modal-content.modal-settings-tag,.modal.modal-settings-field,.modal-content.modal-settings-field,.modal.modal-settings-rule,.modal-content.modal-settings-rule,.modal.modal-settings-test,.modal-content.modal-settings-test,.modal.modal-settings-identifier,.modal-content.modal-settings-identifier,.modal.modal-settings-template,.modal-content.modal-settings-template,.modal.modal-settings-instruction,.modal-content.modal-settings-instruction,.modal-operator,.modal-content.modal-operator{max-width:95vw!important;width:95vw!important}}@keyframes slideUp{0%{opacity:0;transform:translateY(24px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.modal-header{padding:var(--spacing-2xl) calc(var(--spacing-2xl) + var(--spacing-sm));border-bottom:1.5px solid var(--border-color);display:flex;align-items:center;justify-content:space-between;background:var(--bg-primary)!important;flex-shrink:0}.modal-title{font-size:var(--font-size-xl);font-weight:700;color:var(--text-primary);letter-spacing:-.01em}.modal-close{background:none;border:none;font-size:var(--font-size-2xl);color:var(--text-secondary);cursor:pointer;padding:0;width:calc(36px * var(--scale-base));height:calc(36px * var(--scale-base));display:flex;align-items:center;justify-content:center;border-radius:var(--border-radius-sm);transition:all .2s ease}.modal-close:hover{background:var(--bg-secondary);color:var(--text-primary)}.modal-body{padding:calc(var(--spacing-2xl) + var(--spacing-sm));overflow-y:auto;flex:1;background:var(--bg-primary)!important;min-height:0}.modal-footer{padding:var(--spacing-xl) calc(var(--spacing-2xl) + var(--spacing-sm));border-top:1.5px solid var(--border-color);display:flex;gap:var(--spacing-md);justify-content:flex-end;background:var(--bg-primary)!important;flex-shrink:0}.modal-footer .btn{flex:0 0 auto;width:auto;min-width:calc(100px * var(--scale-base))}.modal-footer .btn-secondary,.modal-footer .btn-primary{font-size:var(--font-size-sm);padding:var(--spacing-sm) var(--spacing-lg)}.tabs{display:flex;gap:var(--spacing-sm);border-bottom:1.5px solid var(--border-color);margin-bottom:var(--spacing-2xl);overflow-x:auto}.tab{padding:var(--spacing-md) var(--spacing-xl);border:none;background:none;color:var(--text-secondary);font-size:var(--font-size-base);font-weight:600;cursor:pointer;border-bottom:2px solid transparent;transition:all .2s ease;white-space:nowrap}.tab:hover{color:var(--text-primary);background:var(--bg-hover);border-radius:var(--border-radius-sm) var(--border-radius-sm) 0 0}.tab.active{color:var(--accent);border-bottom-color:var(--accent)}.tabs{display:flex;gap:var(--spacing-sm);margin-bottom:var(--spacing-2xl);border-bottom:2px solid var(--border-color);overflow-x:auto}.tab-btn{display:flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-md) var(--spacing-xl);background:transparent;border:none;border-bottom:2px solid transparent;color:var(--text-secondary);font-size:var(--font-size-base);font-weight:500;cursor:pointer;transition:all .2s ease;white-space:nowrap;margin-bottom:-2px}.tab-btn:hover{color:var(--text-primary);background:var(--bg-hover)}.tab-btn.active{color:var(--accent);border-bottom-color:var(--accent);background:transparent}.tab-content{display:none}.tab-content.active{display:block;animation:fadeIn .2s ease}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.empty-state{text-align:center;padding:calc(var(--spacing-4xl) * 2) var(--spacing-xl)}.empty-state-icon{width:calc(64px * var(--scale-base));height:calc(64px * var(--scale-base));margin:0 auto var(--spacing-xl);color:var(--text-tertiary)}.empty-state-title{font-size:var(--font-size-lg);font-weight:700;color:var(--text-primary);margin-bottom:var(--spacing-sm)}.empty-state-text{font-size:var(--font-size-base);color:var(--text-secondary)}.message-bubble{margin-bottom:var(--spacing-xs);padding:calc(var(--spacing-xs) + 2px) calc(var(--spacing-sm) + 2px);border-radius:8px;max-width:85%;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;font-weight:400;line-height:1.5;color:#111}.message-customer{background:#e8f2eb;border:1px solid rgba(0,0,0,.1)}[data-theme=dark] .message-customer{background:#2a3d35!important;border:1px solid rgba(255,255,255,.1)!important}.message-operator{background:#efece6;border:1px solid rgba(0,0,0,.1);margin-left:auto}[data-theme=dark] .message-operator{background:#3d3a35!important;border:1px solid rgba(255,255,255,.1)!important}.message-internal{background:transparent;border:none;margin:calc(var(--spacing-xs) + 2px) auto;position:relative;max-width:85%}[data-theme=dark] .message-internal{background:transparent!important;border:none!important;box-shadow:none!important}.message-bubble.message-internal{background:linear-gradient(135deg,#fef3c7,#fde68a)!important;border:1px solid var(--warning)!important;border-radius:8px!important;max-width:100%!important;width:100%!important}[data-theme=dark] .message-bubble.message-internal{background:linear-gradient(135deg,#e8d5a3,#d4c19a)!important;border:1px solid var(--text-secondary)!important;box-shadow:0 2px 6px #0006!important}.message-internal:before{content:"";position:absolute;left:-6px;top:50%;transform:translateY(-50%);width:0;height:0;border-top:4px solid transparent;border-bottom:4px solid transparent;border-right:6px solid var(--warning)}[data-theme=dark] .message-internal:before{border-right-color:var(--text-secondary)!important}.message-internal .message-sender{color:#111;font-weight:600;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif}[data-theme=dark] .message-internal .message-sender{color:#111!important;text-shadow:none!important}.message-internal .message-content{color:#111;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;font-weight:400;line-height:1.5}[data-theme=dark] .message-internal .message-content{color:#111!important}[data-theme=dark] .message-internal .message-content p{color:#111!important;text-shadow:none!important}[data-theme=dark] #customer-note-view,[data-theme=dark] #customer-note-edit{background:var(--bg-tertiary)!important;border-left-color:var(--text-secondary)!important;box-shadow:0 1px 3px #0000004d!important}[data-theme=dark] #customer-note-view strong,[data-theme=dark] #customer-note-edit 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var(--border-radius-md) 0 0;cursor:pointer;transition:background .15s ease,border-color .15s ease,color .15s ease,box-shadow .15s ease;white-space:nowrap;min-width:64px;max-width:240px;font-size:var(--font-size-sm);color:var(--text-secondary);height:28px;box-sizing:border-box;position:relative;margin-bottom:0}.tab-bar__tab:hover{background:var(--bg-secondary);border-color:var(--border-hover);color:var(--text-primary)}.tab-bar__tab--active{background:var(--bg-primary);color:var(--accent);border-color:var(--border-color);border-bottom:2px solid var(--bg-primary);font-weight:600;z-index:2;height:28px;margin-bottom:0;box-shadow:0 -1px 0 0 var(--bg-primary)}.tab-bar__tab--active:after{content:"";position:absolute;bottom:-2px;left:0;right:0;height:3px;background:var(--accent);border-radius:2px 2px 0 0;z-index:1}.tab-bar__tab--active:hover{background:var(--bg-primary);color:var(--accent);border-color:var(--border-color)}.tab-bar__icon{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;color:inherit;opacity:.9}.tab-bar__icon i{width:12px;height:12px}.tab-bar__tab--active .tab-bar__icon{color:var(--accent)}.tab-bar__label{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:inherit;line-height:1.3}.tab-bar__close{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;padding:0;margin:-2px -2px -2px 2px;background:transparent;border:none;border-radius:var(--border-radius-sm);cursor:pointer;color:inherit;opacity:.6;transition:opacity .15s ease,background .15s ease;flex-shrink:0}.tab-bar__close i{width:10px;height:10px}.tab-bar__close:hover{opacity:1;background:var(--bg-hover)}.tab-bar__tab--active .tab-bar__close:hover{background:var(--accent-light)}.tab-bar__list:has(.tab-bar__tab:nth-child(6)) .tab-bar__tab{max-width:200px;padding:4px 8px}.tab-bar__list:has(.tab-bar__tab:nth-child(9)) .tab-bar__tab{max-width:170px;padding:4px 6px}.tab-bar__list:has(.tab-bar__tab:nth-child(9)) .tab-bar__icon i{width:11px;height:11px}.tab-bar__list:has(.tab-bar__tab:nth-child(12)) .tab-bar__tab{max-width:150px;padding:4px 6px}@media (max-width: 900px){.tab-bar__tab{max-width:160px;padding:4px 8px}.tab-bar__icon i{width:11px;height:11px}}@media (max-width: 600px){.tab-bar__tab{min-width:52px;max-width:140px;padding:4px 6px}.tab-bar__label{max-width:72px}}[data-theme=dark] .tab-bar__tab{background:var(--bg-tertiary);border-color:var(--border-color);color:var(--text-secondary)}[data-theme=dark] .tab-bar__tab:hover{background:var(--bg-hover);color:var(--text-primary)}[data-theme=dark] .tab-bar__tab--active{background:var(--bg-primary);color:var(--accent);border-bottom-color:var(--bg-primary)}[data-theme=dark] .tab-bar__tab--active:after{background:var(--accent)}[data-theme=dark] .tab-bar__close:hover{background:var(--bg-hover)}[data-theme=dark] .tab-bar__tab--active .tab-bar__close:hover{background:var(--accent-light)}@keyframes skeleton-pulse{0%,to{opacity:1}50%{opacity:.72}}.ticket-detail-skeleton [style*=background],.tickets-skeleton .skeleton-row,.page-skeleton [style*=background]{animation:skeleton-pulse 1.4s ease-in-out infinite}.voice-player-progress{flex:1;height:6px;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:var(--bg-tertiary);border-radius:3px;outline:none;cursor:pointer;accent-color:var(--accent)}.voice-player-progress::-webkit-slider-thumb{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:14px;height:14px;background:#fff;border:2px solid var(--accent);border-radius:50%;cursor:pointer;box-shadow:0 2px 4px #0003;transition:transform .2s}.voice-player-progress::-moz-range-thumb{width:14px;height:14px;background:#fff;border:2px solid var(--accent);border-radius:50%;cursor:pointer;box-shadow:0 2px 4px #0003}.voice-player-progress:hover::-webkit-slider-thumb{transform:scale(1.1)}.voice-player-progress:hover::-moz-range-thumb{transform:scale(1.1)}.voice-timeline{flex:1;height:6px;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:transparent;outline:none;cursor:pointer;position:relative}.voice-timeline::-webkit-slider-runnable-track{width:100%;height:6px;background:var(--bg-tertiary);border-radius:3px;border:none}.voice-timeline::-moz-range-track{width:100%;height:6px;background:var(--bg-tertiary);border-radius:3px;border:none}.voice-timeline::-webkit-slider-thumb{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:14px;height:14px;background:#fff;border:2px solid var(--accent);border-radius:50%;cursor:pointer;box-shadow:0 2px 4px #0003;margin-top:-4px;transition:all .2s}.voice-timeline::-moz-range-thumb{width:14px;height:14px;background:#fff;border:2px solid var(--accent);border-radius:50%;cursor:pointer;box-shadow:0 2px 4px #0003;transition:all .2s}.voice-timeline:hover::-webkit-slider-thumb{transform:scale(1.2);box-shadow:0 3px 6px #0000004d}.voice-timeline:hover::-moz-range-thumb{transform:scale(1.2);box-shadow:0 3px 6px #0000004d}.voice-timeline{background:linear-gradient(to right,var(--accent) 0%,var(--accent) var(--voice-progress, 0%),var(--bg-tertiary) var(--voice-progress, 0%),var(--bg-tertiary) 100%);background-size:100% 6px;background-position:center;background-repeat:no-repeat;border-radius:3px}.voice-timeline:disabled{opacity:.5;cursor:not-allowed}.voice-timeline:disabled::-webkit-slider-thumb{cursor:not-allowed}.voice-timeline:disabled::-moz-range-thumb{cursor:not-allowed}